Kairoo vs Olark
Simple live chat that charges extra for every useful add-on. Kairoo gives you AI-powered help centers, live chat, and an AI agent — starting free, from $29/mo instead of $29/agent/mo.
Kairoo
Free plan included. Pro from $29/mo, Business $49/mo. No per-seat pricing.
Up to 80% less than Olark
Olark
Standard plan. PowerUp add-ons $29–99/mo each.
Total cost: $348+/yr per agent
Feature comparison
| Feature | Kairoo | Olark |
|---|---|---|
| Knowledge base | ||
| AI chatbot | Pro plan (custom pricing) | |
| AI article generation | ||
| Live chat | ||
| Email inbox | ||
| Custom branding | ||
| Embeddable widget | ||
| Analytics dashboard | ||
| Content gap detection | ||
| Article translations | ||
| Team collaboration | ||
| Custom CSS | ||
| Import from other tools | ||
| Webhook integrations | ||
| Self-hosted option |
Why teams switch from Olark
No knowledge base — live chat only with no self-service option
AI chatbot (CoPilot) locked behind custom-priced Pro plan
PowerUp add-ons ($29–99/mo each) can double your total cost
No email inbox — chats that go offline just get lost
Ready to switch?
Import your existing articles from Olarkin one click. Start free — upgrade to Pro or Business when you're ready.
No credit card required. Import from Olark supported.