COMPARISON
Kairoo vs HelpScout
Simple help desk that's outgrowing its simplicity. Kairoo gives you AI-powered help centers, live chat, and an AI agent — starting free, from $29/mo instead of $22/user/mo.
RECOMMENDED
Kairoo
Freeto start
Free plan included. Pro from $29/mo, Business $49/mo. No per-seat pricing.
Up to 80% less than HelpScout
HelpScout
$22/user/mo
Standard plan, billed annually. Docs (KB) included.
Total cost: $264+/yr per user
Feature comparison
| Feature | Kairoo | HelpScout |
|---|---|---|
| Knowledge base | ||
| AI chatbot | Plus plan ($44/mo) | |
| AI article generation | ||
| Live chat | ||
| Email inbox | ||
| Custom branding | Plus plan | |
| Embeddable widget | ||
| Analytics dashboard | ||
| Content gap detection | ||
| Article translations | ||
| Team collaboration | ||
| Custom CSS | ||
| Import from other tools | ||
| Webhook integrations | ||
| Self-hosted option |
Why teams switch from HelpScout
No AI article generation — you write everything manually
AI features locked to Plus plan at $44/user/mo
No built-in translation support
Beacon widget has limited customization
Ready to switch?
Import your existing articles from HelpScoutin one click. Start free — upgrade to Pro or Business when you're ready.
No credit card required. Import from HelpScout supported.