COMPARISON
Kairoo vs Document360
Dedicated KB with enterprise pricing. Kairoo gives you AI-powered help centers, live chat, and an AI agent — starting free, from $29/mo instead of $199/mo.
RECOMMENDED
Kairoo
Freeto start
Free plan included. Pro from $29/mo, Business $49/mo. No per-seat pricing.
Up to 80% less than Document360
Document360
$199/mo
Professional plan. AI features on higher tiers only.
Total cost: $2,388+/yr
Feature comparison
| Feature | Kairoo | Document360 |
|---|---|---|
| Knowledge base | ||
| AI chatbot | Professional+ plan | |
| AI article generation | ||
| Live chat | ||
| Email inbox | ||
| Custom branding | ||
| Embeddable widget | ||
| Analytics dashboard | ||
| Content gap detection | Enterprise only | |
| Article translations | ||
| Team collaboration | ||
| Custom CSS | ||
| Import from other tools | ||
| Webhook integrations | ||
| Self-hosted option |
Why teams switch from Document360
Professional plan costs $199/mo — steep for small teams
No inbox or live chat — it's only a knowledge base
AI chatbot requires the highest-tier plan
No content intelligence or feedback loop
Ready to switch?
Import your existing articles from Document360in one click. Start free — upgrade to Pro or Business when you're ready.
No credit card required. Import from Document360 supported.