Kairoo vs Confluence
Atlassian team wiki that was built for internal docs, not customers. Kairoo gives you AI-powered help centers, live chat, and an AI agent — starting free, from $29/mo instead of $6.05/user/mo.
Kairoo
Free plan included. Pro from $29/mo, Business $49/mo. No per-seat pricing.
Up to 80% less than Confluence
Confluence
Standard plan, billed annually. Requires 10+ users for best rate.
Total cost: $72.60+/yr per user
Feature comparison
| Feature | Kairoo | Confluence |
|---|---|---|
| Knowledge base | Internal only | |
| AI chatbot | Atlassian Intelligence (Premium $11.55/user) | |
| AI article generation | Premium plan | |
| Live chat | ||
| Email inbox | ||
| Custom branding | ||
| Embeddable widget | ||
| Analytics dashboard | Premium plan ($11.55/user/mo) | |
| Content gap detection | ||
| Article translations | ||
| Team collaboration | ||
| Custom CSS | ||
| Import from other tools | ||
| Webhook integrations | ||
| Self-hosted option | Data Center (self-managed) |
Why teams switch from Confluence
No public-facing help center — designed for internal team wikis only
AI features require the Premium plan at $11.55/user/mo
No live chat, embeddable widget, or customer support tools
Deeply tied to Atlassian ecosystem (Jira, Trello) — limited standalone value
Ready to switch?
Import your existing articles from Confluencein one click. Start free — upgrade to Pro or Business when you're ready.
No credit card required. Import from Confluence supported.