Kairoo vs CustomGPT
AI chatbot trained on your docs with no support tools around it. Kairoo gives you AI-powered help centers, live chat, and an AI agent — starting free, from $29/mo instead of $89/mo.
Kairoo
Free plan included. Pro from $29/mo, Business $49/mo. No per-seat pricing.
Up to 80% less than CustomGPT
CustomGPT
Standard plan, billed annually. 1,000 queries/mo cap.
Total cost: $1,068+/yr
Feature comparison
| Feature | Kairoo | CustomGPT |
|---|---|---|
| Knowledge base | ||
| AI chatbot | ||
| AI article generation | ||
| Live chat | ||
| Email inbox | ||
| Custom branding | ||
| Embeddable widget | ||
| Analytics dashboard | Limited | |
| Content gap detection | ||
| Article translations | ||
| Team collaboration | ||
| Custom CSS | ||
| Import from other tools | Document upload | |
| Webhook integrations | Limited | |
| Self-hosted option |
Why teams switch from CustomGPT
No public knowledge base — customers can only use the chatbot widget
No live chat handoff, inbox, or email support
Capped at 1,000 queries/mo on Standard — overages cost extra
No team collaboration or content management features
Ready to switch?
Import your existing articles from CustomGPTin one click. Start free — upgrade to Pro or Business when you're ready.
No credit card required. Import from CustomGPT supported.