COMPARISON

Kairoo vs Crisp

Live chat tool with a basic help center bolted on. Kairoo gives you AI-powered help centers, live chat, and an AI agent — starting free, from $29/mo instead of $25/workspace/mo.

RECOMMENDED

Kairoo

Freeto start

Free plan included. Pro from $29/mo, Business $49/mo. No per-seat pricing.

Up to 80% less than Crisp

Crisp

$25/workspace/mo

Pro plan. AI chatbot requires Business plan at $95/mo.

Total cost: $300+/yr (Pro) or $1,140/yr (Business)

Feature comparison

FeatureKairooCrisp
Knowledge base
Basic
AI chatbot
Business plan ($95/mo)
AI article generation
Live chat
Email inbox
Custom branding
Embeddable widget
Analytics dashboard
Content gap detection
Article translations
Team collaboration
Custom CSS
Limited
Import from other tools
Webhook integrations
Self-hosted option

Why teams switch from Crisp

Knowledge base is an afterthought — basic article list with minimal search

AI chatbot requires the Business plan at $95/mo

Chat-first approach encourages conversations over self-service

No content gap detection or article generation

Ready to switch?

Import your existing articles from Crispin one click. Start free — upgrade to Pro or Business when you're ready.

No credit card required. Import from Crisp supported.